AP Recovery’s Response to COVID-19

Hello,

We at AP Recovery are focused first and foremost on the health and safety of our employees and clients, and we are taking extra precautions based on guidance from the CDC, the World Health Organization, and local governments. We are all hopeful that your employees and families are healthy and safe and will remain so.

As the COVID-19 situation changes, AP Recovery is continuing to identify what we can do to help your business and to continue our work on your behalf. We have healthy business continuity plans in place to provide exceptional, uninterrupted service. Beginning Tuesday, March 9, 2020, AP Recovery began finalizing plans and guidelines for a remote workforce. As of March 17, 2020, the AP Recovery workforce is 100% remote. Because of our high availability systems and global footprint, we have had minimal disruption to our operations or accessibility to continue to deliver the highest levels of performance, availability, security, and support. Supplier contacts are being made, claims are being submitted and The Exchange portal is reflecting steady activity. In short, if you have a need, we are ready to help.

We have postponed or cancelled all client visits and in-person engagements scheduled through early April and will conduct virtual sessions where appropriate to keep our clients and partners engaged during these trying times. We will continue to assess our in-person meetings past April and will keep you updated.

AP Recovery is driven by our values as exemplified by our motto, ‘Count on People”. We are a strong, resourceful, resilient, creative and kind team, and we will move forward, staying focused on your success. We are all in this together, and our shared experience builds lasting bonds. As we go forward, we’ll be sure to keep you updated, and we welcome your questions, ideas and feedback. If you are a client, you can reach us through your Account Manager or Project Manager. Alternatively, you can always reach us through support@aprecovery.com or info@aprecovery.com and your question or feedback will be routed appropriately.

Keeping our chins up and heads down.