Job 1 for the sales department is to ensure the best possible result for each client. Chuck’s team works tirelessly to understand the needs of each customer and properly align APR services and tools to exceed client requirements, goals and expectations. Our customers count on us to solve ever changing needs and challenges within their organization. This willingness to be creative and flexible often leads to new tools and services. Chuck also works closely with our development team to provide direction and input for future development and enhancement efforts of our licensed Knowledge Exchange tools.